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Privacy policy

1. General provisions

1.1. This Privacy Policy governs the principles governing the collection, processing and storage of personal data. Personal data is collected and stored by the chief processor of personal data, Ledkauplus OU (hereinafter data processor).

1.2. For the purposes of the Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by a data controller.

1.3. For the purposes of this Privacy Policy, a customer is anyone who purchases goods or services from the data controller's website.

1.4. The data processor follows the principles of data processing provided by legislation, among other things, the data processor processes personal data legally, fairly and securely. The data processor is able to confirm that personal data has been processed in accordance with the legislation.


2. Collection, processing and storage of personal data

2.1. Personal data collected, processed and stored by the data controller are collected electronically, mainly via the website and e-mail.

2.2. By sharing his personal data, the data subject gives the data controller the right to collect, organize, use and manage personal data for the purposes specified in the privacy policy, which the data subject distributes to the data controller directly or indirectly when purchasing goods or services on the website.

2.3. The data subject is responsible for ensuring that the data provided by him or her is accurate, correct and complete. Knowingly submitting false information is considered a violation of our privacy policy. The data subject is obliged to immediately notify the data processor of any changes in the submitted data.

2.4. The data controller shall not be liable for any damage caused to the data subject or to third parties caused by the submission of false data by the data subject.


3. Processing of customers' personal data

3.1. The data processor may process the following personal data of the data subject:

3.1.1. First and last name;

3.1.2. Date of birth;

3.1.3. Phone number;

3.1.4. E-mail address;

3.1.5. Delivery address;

3.1.6. Current account number;

3.1.7. Payment card details;


3.2. In addition to the above, the data processor has the right to collect data about the customer that is available in public registers.


3.3. The legal basis for the processing of personal data is § 6 (1) a), b), c) and f) of the General Data Protection Regulation:

(a) the data subject has consented to the processing of his or her personal data for one or more specific purposes;

(b) the processing of personal data is necessary for the performance of a contract concluded with the participation of the data subject or in order to take pre-contractual measures at the request of the data subject;

(c) the processing of personal data is necessary for the performance of a legal obligation of the controller;

(f) the processing of personal data is necessary for the legitimate interests of the controller or of a third party, unless such interests outweigh the interests or fundamental rights and freedoms of the data subject for the protection of personal data, in particular where the data subject is a child.


3.4. Processing of personal data according to the purpose of the processing:

3.4.1. Purpose of processing - security and safety

Maximum period of storage of personal data - according to the terms specified by law

3.4.2. Purpose of processing - order processing

Maximum retention period for personal data - 2 years

3.4.3. The purpose of processing is to ensure the operation of e-store services

Maximum retention period for personal data - 2 years

3.4.4. Purpose of processing - customer management

Maximum period of storage of personal data - 1 year

3.4.5. Purpose of processing - financial activities, accounting

Maximum period of storage of personal data - according to the terms specified by law

3.4.6. Purpose of processing - marketing

Maximum retention period for personal data - 2 years

3.5. The data controller has the right to share the personal data of customers with third parties, such as authorized data processors, accountants, transport and courier companies, companies providing transmission services. The data processor is the chief processor of personal data. The data processor forwards the personal data necessary for making payments to the authorized processor AS Lhv Pank and Maksekeskus AS.

3.6. When processing and storing personal data of the data subject, the processor shall implement organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

3.7. The data controller shall retain the data of the data subjects depending on the purpose of the processing, but not longer than 2 years.


4. Rights of the data subject

4.1. The data subject has the right to access and examine his or her personal data.

4.2. The data subject has the right to receive information about the processing of his or her personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the personal data of the data subject on the basis of the data subject's consent, the data subject has the right to withdraw the consent at any time.

4.5. The data subject can contact the e-shop customer support at Anni 8-11 to exercise their rights

4.6. In order to protect his or her rights, a data subject may submit a complaint to the Data Protection Inspectorate.


5. Final provisions

5.1. Current data protection

5.2. The data processor has the right to change the data protection conditions in part or in full by notifying the data subjects of the changes via the website info@ledkaup.ee.

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